+1 500 000 products in offer
7000 packages per day
+300 000 clients from 150 countries
3.a. TME accepts orders by phone, post, e-mail and via the www.tme.eu online sales system (“service”).
3.b. TME is not liable for any effects of incorrect or illegible order made by the Customer, especially for any incorrectness resulting in a delay in the order processing and failure in delivery of ordered goods.
3.c. Placing an order does not bind TME and lack of response does not mean any silent acceptance of the order.
3.d. Goods can be ordered only in quantities appropriate to their multiplicity indicated next to the product (if the multiplicity is not indicated, it is implicitly 1) and not lower than the lowest quantity in the chart of prices.
3.e. At a Customer’s request, a confirmation of placed orders is sent.
3.f. It is possible to place orders with delivery on specified future terms.
3.g. If the Customer has made an advance payment and it is not possible to complete the order, TME will issue a correction document for the value of the uncompleted order.
3.h. To place an order, the Customer can either log in to their account in the service or make purchase without registration, by following the relevant instructions available in the service under the “Help” tab. Account registration and order placement on behalf of a company is carried out by a person authorised by the Customer. After placing an order, an order confirmation e-mail will be sent to the e-mail address provided by the customer during account registration or in the order form. Order confirmation is tantamount to concluding a sales contract under the terms and conditions described in these terms of cooperation. The customer can verify the order via their account or, if they placed an order without registration, via the “order status” link attached to the order confirmation e-mail. To verify the order status without registration, the customer needs to enter the e-mail address provided by them in the registration form and the order number specified in the order confirmation. Order verification without registering an account is available for 30 days after the order was confirmed.