Methods of payment

7.a. TME accepts payments made in the following ways: cash on delivery (only selected countries), bank transfer, cash and payment by credit cards or by electronic transfers. The complete list of available ways of payment for a given country can be found on the web page www.tme.eu in the "How to buy" section.

7.b. Customers can negotiate the payment method. In order to agree on the terms of payment, please contact the TME Export Department.

7.c. To obtain a deferred payment term Customers need to send us their company’s up-to-date registration documents (or other documents on demand). Also, it requires the approval from the TME Accounting Department.

7.d. TME reserves the right to charge the statutory penalty interest for untimely payments by the Customer and the possibility of charging the Customer with debt collection costs on the terms and in the amount provided for in the provisions in force on the date of the contract.

7.e. TME reserves the right to refuse an order, to withhold the order processing, or to withhold the shipment of goods ordered if the Customer falls behind with payments, or if their legal or financial situation can cause problems with making payments in the future, or when TME has doubts about the financial situation of the Customer.

7.f. Customers from certain European Union countries can make their payments to our bank accounts in those countries. A complete list of countries can be found on the web page www.tme.eu in the "How to buy" section. All bank transfer fees regarding the money transfer are incurred by the Customer.

7.g. Payments for ordered goods made via PayU are settled in accordance with the following rules:

a) Payments via the PayU System can be made only by persons who are authorized to operate the instrument which is used to make payments, in particular a credit card can be used only by its authorized holder. Detected cases of fraud will be reported directly to the competent police departments.

b) TME provides its Customers with an appropriate transaction form. Data from the form are automatically transferred to the PayU System Partner via the Platnosci.pl system.

c) After approving the transaction form and selecting the PayU System as a payment method, the Customer is automatically redirected to the website of the authorization and settlement centre that is the PayU System Partner; in the case of payments with credit cards – to the website of the bank that is the PayU System Partner, and in the case of payments via a traditional transfer – to the PayU Service website. (In this case the Customer should make the transfer strictly in accordance with the generated bank transfer form).

d) In order to make a payment, the Customer should confirm the payment on the website of the appropriate PayU System Partner, i.e. a bank or an authorization and settlement centre, in accordance with the rules defined by these entities. If any changes are made in the payment form that is facilitated on these websites and automatically completed by the PayU System, it is possible that the payment will not be processed.