Returns and Refunds

6. All products ordered and purchased are provided "AS-IS" and are non-returnable unless TME, in its sole discretion, determines otherwise in response to exceptional cases related to quantity or product defect cases attributable to TME and not to the manufacturer (for which Section 7 manufacturer warranties apply). In such exceptionable cases, we may accept a return of products for replacement or for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of shipment and provided such products are returned in their original condition. To request to return products, you must call +1 (678) 6912347 or email us at [email protected] to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. All returns are subject to a restocking fee as determined by TME. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS THAT ARE OTHERWISE NOT RETURNABLE.